How can we help?

Email us, or find the answer below.

Contact us

For licences, invoices and anything that needs a written answer.

Activate a key, move it to a new computer, seats and offline use.

We answer email on working days, India time.

Monday to Saturday, 10 am to 7 pm IST

The tool says my licence is invalid.

Check that the key belongs to this tool and that it is not active on another computer. If it still fails, email us the key and a screenshot.

“Offline grace ended” appears.

The tool has not reached our licence server for 24 hours. Connect to the internet and restart it.

Where is my data stored?

In the tool’s data folder on your computer. Use the app’s Backup option before reinstalling or moving.

How do updates work?

Updates are offered inside the tool, verified, and installed after a backup. You do not need to download them here.