Refund Policy
The download is free, so you can install a tool and check it runs on your computer before you buy a key.
Last updated: 8 November 2026
1. Before you buy
Every tool can be downloaded and installed without paying. Check the system requirements on the tool's page; a key is needed only to run it.
2. No refunds
All sales are final. A licence is not refunded after payment, whether or not the key was activated, except where the law requires it.
3. If something does not work
Write to [email protected] from the email you bought with, with the invoice number. We answer within 2 working days and help you get the tool running.
The company
- Legal name
- Dunes Factory
- GSTIN
- 08AAHCD4283G1ZJ
- Address
- Opp Bajaj RE Motors, Road No 5, Bikaner - 334001, Bikaner, Rajasthan 334001
- Grievance Officer
- Punit Agarwal, [email protected]
Also read: Terms of Sale · Privacy Policy · EULA