Privacy Policy
RapDesk is desktop software: your customer data stays on your computer. This page explains the little that does not.
Last updated: 8 November 2026
1. What stays on your computer
Contacts, chats, campaigns, templates and reports are stored in the tool's data folder on your own computer. We do not receive a copy.
2. What the licence check sends
When a tool starts, it sends your licence key, a one-way ID of the computer, the operating system and the app version, so we can confirm the seat and offer updates. Nothing from your contacts or messages is sent.
3. Orders and payments
When you buy, we keep your name, email, phone and the order, to issue the invoice and the licence key. Card and bank details are handled by our payment partner, not by us.
4. Support messages
Messages you send through the support form or by email are kept to answer you and improve the tools.
5. This website and cookies
This website sets no advertising or analytics cookies. The forms use Google reCAPTCHA to stop spam, which is subject to Google's privacy policy.
6. Your rights and how to reach us
You may ask to see, correct or delete the order and support data we hold about you. Write to the Grievance Officer named below, or to [email protected].
The company
- Legal name
- Dunes Factory
- GSTIN
- 08AAHCD4283G1ZJ
- Address
- Opp Bajaj RE Motors, Road No 5, Bikaner - 334001, Bikaner, Rajasthan 334001
- Grievance Officer
- Punit Agarwal, [email protected]
Also read: Terms of Sale · EULA · Refund Policy